How can we help?
Answers, real humans, and a safe community — we've got your back, day or night.
Get in touch
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Frequently asked questions
Download the GoLiveGram app, create an account, set up your profile, and you're ready to start streaming or watching live content from your favorite creators.
Creators can monetize through virtual gifts, story views, paid subscriptions, brand partnerships, live donations, and exclusive content. Monetization is policy-based and earnings depend on audience engagement — they are variable and not guaranteed. Visit our monetization section to learn more.
You must be at least 18 years old, provide valid identification, and comply with our Community Guidelines. Some monetization features may have additional requirements.
Go to your wallet section, and you can withdraw your earnings through our payment partners. Minimum withdrawal amounts and processing times apply.
You can reach our support team via email, live chat, or through the in-app help center. We're here to help 24/7.
Keep our community safe
See something that breaks our Community Guidelines? Report it — our safety team reviews every report and acts fast. Tap a button below to see the reporting flow.
We act on
- Violence or threats
- Self-harm content
- Hate speech
- Spam and scams
What happens next
- Review within 24 hours
- Confidential handling
- Appropriate action taken
- You're notified of outcome
Your reports help us keep GoLiveGram safe for everyone.
Still need a hand?
Drop us a message and a real person on our team will get back to you — usually within 24 hours.